/* FAB Capital — Main CSS */
:root {
  --navy:#3B1A5E;--navy2:#4A2070;--navy-light:#522278;
  --blue:#7B2D8B;--sky:#C084FC;
  --gold:#6DBE45;--gold2:#7DD44F;
  --green:#059669;--green-lt:#D1FAE5;
  --red:#DC2626;--red-lt:#FEE2E2;
  --orange:#EA580C;--orange-lt:#FFF7ED;
  --bg:#F8F4FF;--bg2:#F0E6FF;
  --card:#FFFFFF;--card2:#F8FAFF;
  --border:#DDD0F0;--border2:#E2E8F0;
  --text:#0F172A;--text2:#334155;--text3:#64748B;--text4:#94A3B8;
  --shadow:0 2px 12px rgba(59,26,94,.10);
  --shadow2:0 8px 32px rgba(59,26,94,.16);
  --radius:14px;--radius2:10px;--radius3:8px;
  --font:'Montserrat',sans-serif;
  --body:'DM Sans',sans-serif;
  --sidebar:260px;
}
*{box-sizing:border-box;margin:0;padding:0;}
html,body{height:100%;background:var(--bg);font-family:var(--body);color:var(--text);font-size:14px;}
a{text-decoration:none;color:inherit;}
::-webkit-scrollbar{width:5px;height:5px;}::-webkit-scrollbar-track{background:transparent;}::-webkit-scrollbar-thumb{background:var(--border);border-radius:99px;}
#app{min-height:100vh;}

/* AUTH */
.auth-shell{display:flex;min-height:100vh;}
.auth-left{flex:0 0 440px;background:var(--navy);display:flex;flex-direction:column;justify-content:center;padding:60px 48px;position:relative;overflow:hidden;}
.auth-left::before{content:'';position:absolute;inset:0;background:radial-gradient(ellipse at 30% 20%,rgba(192,132,252,.15) 0%,transparent 60%);}
.auth-left-content{position:relative;z-index:1;}
.auth-logo{margin-bottom:40px;}.auth-logo img{height:52px;width:auto;}
.auth-headline{font-family:var(--font);font-size:32px;font-weight:800;color:#fff;line-height:1.2;margin-bottom:14px;}
.auth-headline span{color:var(--gold);}
.auth-tagline{color:rgba(255,255,255,.6);font-size:14px;line-height:1.7;}
.auth-features{margin-top:36px;display:flex;flex-direction:column;gap:14px;}
.auth-feat{display:flex;align-items:center;gap:12px;color:rgba(255,255,255,.75);font-size:13px;}
.auth-feat-dot{width:30px;height:30px;border-radius:8px;background:rgba(192,132,252,.2);border:1px solid rgba(192,132,252,.3);display:flex;align-items:center;justify-content:center;flex-shrink:0;color:var(--sky);}
.auth-right{flex:1;display:flex;align-items:center;justify-content:center;padding:40px 24px;}
.auth-card{background:var(--card);border-radius:20px;padding:44px 40px;width:100%;max-width:420px;box-shadow:var(--shadow2);}
.auth-card-title{font-family:var(--font);font-size:24px;font-weight:800;color:var(--text);margin-bottom:4px;}
.auth-card-sub{color:var(--text3);font-size:13px;margin-bottom:28px;}
.auth-switch{text-align:center;margin-top:18px;font-size:13px;color:var(--text3);}
.auth-switch a{color:var(--blue);font-weight:600;cursor:pointer;}

/* FORMS */
.form-group{margin-bottom:16px;}
.form-group label{display:block;font-size:11px;font-weight:700;color:var(--text2);text-transform:uppercase;letter-spacing:.6px;margin-bottom:6px;}
.form-group input,.form-group select,.form-group textarea{width:100%;padding:11px 14px;border:1.5px solid var(--border);border-radius:var(--radius3);font-family:var(--body);font-size:14px;color:var(--text);background:var(--card2);transition:border-color .2s,box-shadow .2s;outline:none;}
.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(123,45,139,.1);background:#fff;}
.form-group textarea{resize:vertical;min-height:80px;}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:14px;}

/* CHECKBOX FIELD */
.checkbox-field{margin-bottom:14px;}
.checkbox-label{display:flex;align-items:center;gap:10px;cursor:pointer;font-size:13px;font-weight:500;color:var(--text2);padding:10px 14px;border:1.5px solid var(--border);border-radius:var(--radius3);background:var(--card2);transition:border-color .2s,background .2s;user-select:none;}
.checkbox-label:hover{border-color:var(--blue);background:var(--bg2);}
.checkbox-label input[type=checkbox]{width:16px;height:16px;accent-color:var(--blue);flex-shrink:0;cursor:pointer;margin:0;}
.checkbox-label span{display:flex;align-items:center;gap:6px;}

/* BUTTONS */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:10px 20px;border-radius:var(--radius3);border:none;cursor:pointer;font-family:var(--body);font-size:13px;font-weight:600;transition:all .18s;text-decoration:none;white-space:nowrap;}
.btn i{font-size:13px;}
.btn-primary{background:var(--blue);color:#fff;}.btn-primary:hover{background:#5a1f69;transform:translateY(-1px);box-shadow:0 4px 14px rgba(123,45,139,.35);}
.btn-gold{background:var(--gold);color:#fff;}.btn-gold:hover{background:#55a030;}
.btn-ghost{background:transparent;color:var(--text2);border:1.5px solid var(--border);}.btn-ghost:hover{background:var(--bg2);border-color:var(--blue);color:var(--blue);}
.btn-danger{background:var(--red);color:#fff;}.btn-danger:hover{background:#b91c1c;}
.btn-success{background:var(--green);color:#fff;}.btn-success:hover{background:#047857;}
.btn-warning{background:var(--orange);color:#fff;}.btn-warning:hover{background:#c2410c;}
.btn-info{background:#0ea5e9;color:#fff;}.btn-info:hover{background:#0284c7;}
.btn-sm{padding:6px 12px;font-size:12px;}.btn-block{width:100%;}

/* TOASTS */
#toast-container{position:fixed;top:20px;right:20px;z-index:9999;display:flex;flex-direction:column;gap:8px;}
.toast{padding:13px 18px;border-radius:12px;font-size:13px;font-weight:500;box-shadow:0 4px 16px rgba(0,0,0,.15);min-width:260px;max-width:340px;animation:slideIn .25s ease;display:flex;align-items:center;gap:10px;background:#fff;}
.toast-success{border-left:4px solid var(--green);}.toast-success i{color:var(--green);}
.toast-error{border-left:4px solid var(--red);}.toast-error i{color:var(--red);}
.toast-info{border-left:4px solid var(--blue);}.toast-info i{color:var(--blue);}
@keyframes slideIn{from{opacity:0;transform:translateX(30px);}to{opacity:1;transform:none;}}

/* SIDEBAR */
.dashboard-shell{display:flex;min-height:100vh;}
.sidebar{width:var(--sidebar);background:var(--navy);position:fixed;top:0;left:0;height:100vh;display:flex;flex-direction:column;z-index:100;overflow-y:auto;}
.sidebar-logo{padding:22px 20px 18px;border-bottom:1px solid rgba(255,255,255,.08);}
.sidebar-logo img{height:36px;width:auto;}
.sidebar-logo-sub{font-size:10px;color:var(--sky);letter-spacing:1.5px;text-transform:uppercase;margin-top:4px;}
.sidebar-role-badge{margin:12px 16px 0;padding:5px 12px;border-radius:20px;font-size:10px;font-weight:700;letter-spacing:.8px;text-transform:uppercase;text-align:center;}
.badge-admin{background:rgba(109,190,69,.2);color:var(--gold2);}
.badge-customer{background:rgba(192,132,252,.2);color:var(--sky);}
.badge-subadmin{background:rgba(5,150,105,.2);color:#34D399;}
.sidebar-nav{padding:14px 10px;flex:1;}
.sidebar-section-label{font-size:10px;font-weight:700;color:rgba(255,255,255,.25);letter-spacing:1.5px;text-transform:uppercase;padding:0 10px;margin:14px 0 6px;}
.nav-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:var(--radius3);color:rgba(255,255,255,.55);font-size:13px;font-weight:500;cursor:pointer;transition:all .18s;margin-bottom:2px;}
.nav-item:hover{background:rgba(255,255,255,.08);color:#fff;}
.nav-item.active{background:rgba(123,45,139,.5);color:#fff;font-weight:600;}
.nav-item i{width:16px;text-align:center;font-size:14px;}
.nav-badge{background:var(--red);color:#fff;border-radius:10px;padding:1px 6px;font-size:10px;font-weight:700;margin-left:auto;}
.sidebar-footer{padding:14px 18px;border-top:1px solid rgba(255,255,255,.08);}
.sidebar-user{display:flex;align-items:center;gap:10px;}
.sidebar-user-avatar{width:34px;height:34px;border-radius:50%;background:var(--navy-light);border:2px solid rgba(255,255,255,.15);display:flex;align-items:center;justify-content:center;font-family:var(--font);font-size:12px;font-weight:700;color:#fff;flex-shrink:0;}
.sidebar-user-info{flex:1;min-width:0;}
.sidebar-user-name{font-size:13px;font-weight:600;color:#fff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.sidebar-user-email{font-size:10px;color:rgba(255,255,255,.35);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.logout-btn{width:28px;height:28px;border-radius:6px;border:none;background:rgba(255,255,255,.08);cursor:pointer;display:flex;align-items:center;justify-content:center;color:rgba(255,255,255,.4);transition:all .18s;flex-shrink:0;font-size:13px;}
.logout-btn:hover{background:rgba(220,38,38,.25);color:#fca5a5;}
.sidebar-overlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,.5);z-index:99;}
.sidebar-overlay.open{display:block;}

/* MAIN */
.main-content{margin-left:var(--sidebar);flex:1;display:flex;flex-direction:column;min-height:100vh;}
.topbar{background:var(--card);border-bottom:1px solid var(--border);padding:0 28px;height:62px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;z-index:50;gap:12px;}
.topbar-left{display:flex;flex-direction:column;}
.topbar-title{font-family:var(--font);font-size:17px;font-weight:700;color:var(--text);}
.topbar-sub{font-size:11px;color:var(--text3);}
.content-area{padding:24px;flex:1;}

/* STATS */
.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:16px;margin-bottom:24px;}
.stat-card{background:var(--card);border-radius:var(--radius);padding:20px;border:1px solid var(--border);position:relative;overflow:hidden;}
.stat-card::before{content:'';position:absolute;top:0;left:0;right:0;height:3px;}
.stat-card.blue::before{background:linear-gradient(90deg,var(--blue),var(--sky));}
.stat-card.gold::before{background:linear-gradient(90deg,var(--gold),var(--gold2));}
.stat-card.green::before{background:linear-gradient(90deg,var(--green),#34D399);}
.stat-card.red::before{background:linear-gradient(90deg,var(--red),#F87171);}
.stat-icon{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;margin-bottom:12px;font-size:16px;}
.stat-icon.blue{background:rgba(123,45,139,.1);color:var(--blue);}
.stat-icon.gold{background:rgba(109,190,69,.12);color:var(--gold);}
.stat-icon.green{background:rgba(5,150,105,.1);color:var(--green);}
.stat-icon.red{background:var(--red-lt);color:var(--red);}
.stat-label{font-size:11px;color:var(--text3);font-weight:600;margin-bottom:4px;text-transform:uppercase;letter-spacing:.4px;}
.stat-value{font-family:var(--font);font-size:28px;font-weight:800;color:var(--text);line-height:1;}
.stat-sub{font-size:11px;color:var(--text4);margin-top:5px;}

/* TABLE */
.table-card{background:var(--card);border-radius:var(--radius);border:1px solid var(--border);overflow:hidden;margin-bottom:22px;}
.table-header{padding:16px 20px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--border);gap:12px;flex-wrap:wrap;}
.table-title{font-family:var(--font);font-size:14px;font-weight:700;color:var(--text);}
table{width:100%;border-collapse:collapse;}
thead tr{background:var(--card2);}
th{padding:10px 16px;text-align:left;font-size:11px;font-weight:700;color:var(--text3);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--border);}
td{padding:11px 16px;font-size:13px;color:var(--text2);border-bottom:1px solid var(--border2);}
tbody tr:hover{background:var(--card2);}
tbody tr:last-child td{border-bottom:none;}
.td-name{font-weight:600;color:var(--text);}
.badge{padding:3px 10px;border-radius:20px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.3px;}
.badge-active{background:var(--green-lt);color:var(--green);}
.badge-pending{background:var(--orange-lt);color:var(--orange);}
.badge-rejected{background:var(--red-lt);color:var(--red);}
.search-box{padding:8px 14px;border:1.5px solid var(--border);border-radius:var(--radius3);font-family:var(--body);font-size:13px;color:var(--text);background:var(--card2);outline:none;width:210px;}
.search-box:focus{border-color:var(--blue);}
.search-box:-webkit-autofill{-webkit-box-shadow:0 0 0 1000px var(--card2) inset;}
.action-btns{display:flex;gap:4px;flex-wrap:wrap;}

/* MODAL — only closes on X */
.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);z-index:200;display:none;align-items:center;justify-content:center;padding:20px;}
.modal-overlay.open{display:flex;}
.modal{background:var(--card);border-radius:var(--radius);width:100%;max-width:480px;max-height:90vh;overflow-y:auto;box-shadow:0 20px 60px rgba(0,0,0,.3);}
.modal-header{padding:18px 22px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;}
.modal-title{font-family:var(--font);font-size:15px;font-weight:700;}
.modal-close{width:28px;height:28px;border:none;background:var(--bg2);border-radius:6px;cursor:pointer;font-size:14px;color:var(--text3);transition:all .15s;}
.modal-close:hover{background:var(--red-lt);color:var(--red);}
.modal-body{padding:22px;}

/* INFO GRID */
.info-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;}
.info-item{background:var(--card2);border-radius:var(--radius2);padding:12px 14px;border:1px solid var(--border2);}
.info-item-label{font-size:10px;color:var(--text3);font-weight:700;text-transform:uppercase;letter-spacing:.4px;margin-bottom:4px;}
.info-item-value{font-size:13px;font-weight:600;color:var(--text);}

/* TABS */
.tab-bar{display:flex;gap:4px;background:var(--bg2);padding:4px;border-radius:10px;margin-bottom:20px;flex-wrap:wrap;overflow-x:auto;}
.tab{padding:8px 16px;border-radius:7px;font-size:13px;font-weight:600;cursor:pointer;color:var(--text3);border:none;background:transparent;transition:all .15s;display:flex;align-items:center;gap:6px;white-space:nowrap;}
.tab.active{background:var(--card);color:var(--text);box-shadow:0 1px 4px rgba(0,0,0,.1);}
.tab-content{display:none;}.tab-content.active{display:block;}
.section-card{background:var(--card);border-radius:var(--radius);border:1px solid var(--border);padding:22px;margin-bottom:18px;}
.section-title{font-family:var(--font);font-size:14px;font-weight:700;margin-bottom:16px;color:var(--text);}

/* DEBT TABLE */
.debt-table-wrap{overflow-x:auto;}
.debt-table{width:100%;border-collapse:collapse;font-size:13px;}
.debt-table th{background:var(--bg2);padding:8px 12px;text-align:left;font-size:11px;font-weight:700;color:var(--text3);border-bottom:1px solid var(--border);}
.debt-table td{padding:7px 10px;border-bottom:1px solid var(--border2);}
.debt-table input{border:1px solid var(--border);border-radius:6px;padding:5px 8px;width:100%;font-size:13px;font-family:var(--body);outline:none;}
.debt-table input:focus{border-color:var(--blue);}

/* UPLOAD */
.upload-zone{border:2px dashed var(--border);border-radius:var(--radius);padding:36px;text-align:center;cursor:pointer;transition:all .2s;background:var(--card2);}
.upload-zone:hover,.upload-zone.dragover{border-color:var(--blue);background:var(--bg2);}
.upload-zone i{font-size:36px;color:var(--text4);margin-bottom:12px;display:block;}
.upload-title{font-weight:600;color:var(--text);margin-bottom:4px;}
.upload-sub{font-size:12px;color:var(--text3);}
.file-list{margin-top:14px;display:flex;flex-direction:column;gap:7px;}
.file-item{display:flex;align-items:center;gap:10px;background:var(--card2);border-radius:8px;padding:9px 13px;border:1px solid var(--border2);}
.file-name{flex:1;font-size:13px;font-weight:500;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.file-size{font-size:11px;color:var(--text4);white-space:nowrap;}
.file-remove{background:none;border:none;color:var(--red);cursor:pointer;padding:2px 6px;font-size:14px;flex-shrink:0;}
.upload-action{margin-top:12px;display:none;}

/* ALERTS */
.alert{padding:11px 16px;border-radius:var(--radius3);font-size:13px;margin-bottom:14px;display:flex;align-items:flex-start;gap:8px;}
.alert i{margin-top:1px;flex-shrink:0;}
.alert-info{background:var(--bg2);border-left:3px solid var(--blue);color:var(--text2);}.alert-info i{color:var(--blue);}
.alert-success{background:var(--green-lt);border-left:3px solid var(--green);color:#065f46;}
.alert-warning{background:var(--orange-lt);border-left:3px solid var(--orange);color:#9a3412;}
.alert-danger{background:var(--red-lt);border-left:3px solid var(--red);color:#991b1b;}

/* LENDER SELECT */
.lender-select-list{display:flex;flex-direction:column;gap:7px;max-height:260px;overflow-y:auto;}
.lender-select-item{display:flex;align-items:center;gap:12px;padding:11px 13px;border:1.5px solid var(--border);border-radius:var(--radius3);cursor:pointer;transition:all .15s;}
.lender-select-item:hover,.lender-select-item.selected{border-color:var(--blue);background:var(--bg2);}
.lender-select-item input[type=checkbox]{accent-color:var(--blue);width:15px;height:15px;}
.lender-select-name{font-weight:600;font-size:13px;}
.lender-select-sub{font-size:11px;color:var(--text3);}

/* AUDIT */
.audit-list{padding:4px 0;}
.audit-item{display:flex;align-items:flex-start;gap:12px;padding:11px 20px;border-bottom:1px solid var(--border2);}
.audit-item:last-child{border-bottom:none;}
.audit-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0;margin-top:5px;}
.audit-dot-blue{background:var(--blue);}.audit-dot-green{background:var(--green);}
.audit-dot-red{background:var(--red);}.audit-dot-gold{background:var(--gold);}
.audit-text{font-size:13px;line-height:1.5;flex:1;}

/* STATUS CHIPS & TAGS */
.status-chip{display:inline-flex;align-items:center;gap:5px;padding:4px 10px;border-radius:20px;font-size:11px;font-weight:700;text-transform:uppercase;}
.chip-pending{background:var(--orange-lt);color:var(--orange);}
.chip-active{background:var(--green-lt);color:var(--green);}
.chip-rejected{background:var(--red-lt);color:var(--red);}
.tag{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:20px;font-size:11px;font-weight:600;}
.tag-submitted{background:#dbeafe;color:#1d4ed8;}
.tag-docs{background:#ede9fe;color:#6d28d9;}
.tag-processing{background:var(--orange-lt);color:var(--orange);}
.tag-sanctioned{background:var(--green-lt);color:var(--green);}
.tag-rejected{background:var(--red-lt);color:var(--red);}

/* APP STATUS TRACKER */
.app-status-tracker{background:var(--card);border-radius:var(--radius);border:1px solid var(--border);padding:22px;margin-bottom:18px;}
.tracker-title{font-family:var(--font);font-size:14px;font-weight:700;margin-bottom:20px;color:var(--text);}
.tracker-steps{display:flex;align-items:flex-start;position:relative;overflow-x:auto;}
.tracker-steps::before{content:'';position:absolute;top:18px;left:18px;right:18px;height:2px;background:var(--border);z-index:0;}
.tracker-step{flex:1;min-width:70px;display:flex;flex-direction:column;align-items:center;gap:8px;position:relative;z-index:1;}
.step-dot{width:36px;height:36px;border-radius:50%;border:2px solid var(--border);background:var(--card);display:flex;align-items:center;justify-content:center;font-size:13px;color:var(--text4);transition:all .3s;flex-shrink:0;}
.step-dot.done{background:var(--green);border-color:var(--green);color:#fff;}
.step-dot.active{background:var(--blue);border-color:var(--blue);color:#fff;box-shadow:0 0 0 4px rgba(123,45,139,.15);}
.step-dot.rejected{background:var(--red);border-color:var(--red);color:#fff;}
.step-label{font-size:10px;font-weight:600;color:var(--text3);text-align:center;line-height:1.3;max-width:80px;}
.step-label.active{color:var(--blue);}.step-label.done{color:var(--green);}.step-label.rejected{color:var(--red);}

/* TRACKER NOTE HIGHLIGHT — red, 16px */
.tracker-note-highlight{  font-size: 16px;color: var(--red);background: var(--red-lt);border-left: 4px solid var(--red);border-radius: 8px;padding: 12px 16px;margin-top: 12px;font-weight: 600;line-height: 1.5;}
.tracker-card{background:var(--card);border-radius:var(--radius);border:1px solid var(--border);padding:18px;margin-bottom:12px;}
.tracker-row{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap;}
.tracker-company{font-family:var(--font);font-size:14px;font-weight:700;color:var(--text);}
.tracker-meta{font-size:12px;color:var(--text3);margin-top:3px;}

/* EMPTY STATE */
.empty-state{padding:44px 24px;text-align:center;}
.empty-state i{font-size:36px;color:var(--text4);margin-bottom:10px;display:block;}
.empty-state-text{color:var(--text3);font-size:14px;}

/* LOADER */
.loader{display:inline-block;width:14px;height:14px;border:2px solid rgba(255,255,255,.3);border-top-color:#fff;border-radius:50%;animation:spin .6s linear infinite;}
@keyframes spin{to{transform:rotate(360deg);}}

/* HAMBURGER */
.hamburger{display:none;flex-direction:column;gap:5px;background:none;border:none;cursor:pointer;padding:6px;z-index:200;}
.hamburger span{display:block;width:22px;height:2px;background:var(--text);border-radius:2px;transition:all .3s;}

/* CHAT */
.chat-window{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;background:var(--bg);border-radius:var(--radius2);border:1px solid var(--border);min-height:200px;}
.chat-input-bar{display:flex;gap:10px;padding:12px 0 0;}
.chat-input-bar input{flex:1;padding:12px 16px;border:1.5px solid var(--border);border-radius:var(--radius3);font-family:var(--body);font-size:14px;outline:none;background:var(--card);}
.chat-input-bar input:focus{border-color:var(--blue);}
.chat-msg-row{display:flex;align-items:flex-end;gap:8px;}
.chat-msg-row.mine{flex-direction:row-reverse;}
.chat-msg-row.theirs{flex-direction:row;}
.chat-avatar-sm{width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;flex-shrink:0;}
.staff-avatar{background:var(--navy);color:#fff;}
.chat-bubble{max-width:65%;padding:10px 14px;border-radius:16px;word-break:break-word;}
.bubble-customer{background:var(--blue);color:#fff;border-bottom-right-radius:4px;}
.bubble-customer .chat-bubble-time{color:rgba(255,255,255,.65);text-align:right;}
.bubble-staff{background:var(--card);color:var(--text);border:1px solid var(--border);border-bottom-left-radius:4px;box-shadow:0 1px 4px rgba(0,0,0,.06);}
.bubble-staff .chat-bubble-time{color:var(--text4);text-align:left;}
.chat-sender-label{font-size:11px;font-weight:700;margin-bottom:4px;display:flex;align-items:center;gap:5px;}
.customer-label{color:rgba(255,255,255,.8);}
.staff-label{color:var(--blue);}
.chat-role-tag{background:var(--bg2);color:var(--blue);padding:1px 6px;border-radius:10px;font-size:10px;font-weight:600;}
.chat-bubble-text{font-size:14px;line-height:1.55;}
.chat-bubble-time{font-size:10px;margin-top:5px;opacity:.75;}
.chat-empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:var(--text3);font-size:14px;height:100%;min-height:200px;padding:40px;text-align:center;}
.chat-empty-state i{font-size:40px;color:var(--text4);}
.chat-loading{padding:20px;color:var(--text3);font-size:13px;text-align:center;}
.chat-threads-panel{width:300px;min-width:260px;border-right:1px solid var(--border);display:flex;flex-direction:column;background:var(--card);overflow-y:auto;}
.chat-threads-header{padding:16px 18px;font-family:var(--font);font-size:14px;font-weight:700;border-bottom:1px solid var(--border);position:sticky;top:0;background:var(--card);z-index:1;}
.chat-thread-item{display:flex;align-items:center;gap:12px;padding:14px 16px;cursor:pointer;border-bottom:1px solid var(--border2);transition:background .15s;position:relative;}
.chat-thread-item:hover{background:var(--bg2);}
.chat-thread-item.active{background:var(--bg2);border-left:3px solid var(--blue);}
.chat-thread-avatar{width:38px;height:38px;border-radius:50%;background:var(--blue);color:#fff;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:700;flex-shrink:0;}
.chat-thread-info{flex:1;min-width:0;}
.chat-thread-name{font-size:13px;font-weight:600;display:flex;justify-content:space-between;align-items:center;gap:6px;}
.chat-thread-time{font-size:10px;color:var(--text4);font-weight:400;}
.chat-thread-preview{font-size:12px;color:var(--text3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px;}
.chat-unread-badge{background:var(--blue);color:#fff;border-radius:50%;width:20px;height:20px;font-size:11px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;}
.chat-main-panel{flex:1;display:flex;flex-direction:column;overflow:hidden;}
.chat-header-bar{display:flex;align-items:center;gap:12px;padding:14px 20px;border-bottom:1px solid var(--border);background:var(--card);}
.chat-main-panel .chat-window{border-radius:0;border:none;border-bottom:1px solid var(--border);padding:16px 20px;}
.chat-main-panel .chat-input-bar{padding:12px 20px;background:var(--card);}
.chat-empty-msg{padding:20px 16px;color:var(--text3);font-size:13px;text-align:center;}

/* MOBILE RESPONSIVE */
@media(max-width:900px){
  .auth-left{display:none;}
  .auth-right{padding:24px 16px;}
  .auth-card{padding:28px 20px;}
  .sidebar{transform:translateX(-100%);transition:transform .3s ease;z-index:101;width:260px;}
  .sidebar.open{transform:translateX(0);}
  .main-content{margin-left:0;}
  .hamburger{display:flex;}
  .topbar{padding:0 14px;gap:8px;flex-wrap:wrap;height:auto;min-height:58px;padding-top:8px;padding-bottom:8px;}
  .topbar-title{font-size:15px;}
  .content-area{padding:14px;}
  .stats-grid{grid-template-columns:1fr 1fr;gap:10px;}
  .info-grid{grid-template-columns:1fr 1fr;gap:8px;}
  .form-row{grid-template-columns:1fr;gap:0;}
  .table-card{overflow-x:auto;}
  table{min-width:500px;}
  .table-header{flex-direction:column;align-items:flex-start;gap:10px;}
  .search-box{width:100%;}
  .action-btns{flex-wrap:wrap;gap:3px;}
  .btn-sm{padding:5px 9px;font-size:11px;}
  .modal{margin:10px;max-height:calc(100vh - 40px);}
  .modal-body{padding:16px;}
  .tab-bar{overflow-x:auto;flex-wrap:nowrap;-webkit-overflow-scrolling:touch;}
  .tracker-steps{flex-direction:row;overflow-x:auto;}
  .tracker-card{padding:14px;}
  .tracker-row{flex-direction:column;gap:10px;}
  .chat-threads-panel{width:100%;min-width:unset;border-right:none;border-bottom:1px solid var(--border);max-height:35vh;}
  .chat-bubble{max-width:85%;}
  .sidebar-user-info{display:none;}
}
@media(max-width:480px){
  .stats-grid{grid-template-columns:1fr;}
  .info-grid{grid-template-columns:1fr;}
  .auth-card{padding:22px 16px;}
  .auth-card-title{font-size:20px;}
  .modal-overlay{padding:8px;}
}